Services / Call Analytics

Why use Voiceflow call analytics?

Track customer service calls, sales conversations, and more to see how your best reps operate.


A hassle-free reporting solution

With the Voiceflow team in your corner, you won’t have to worry about installation, set up, updates, or support!

Our dedicated engineers will assist you at every step to enable call analytics for your phone system. In addition, we’ll include a reporting solution to help you make sense of the call analytics data that you collect.


More than 200 Metrics

Evaluate the performance of your business’ calls with more than 200 metrics regrouped in 83 tables and charts.

Our metrics have been carefully chosen to evaluate call performance and suggest improvements across sales, customer service, and more!


Customizable Wallboards

Share information with your team in real time through our customizable wallboards for call analytics display.

Update your team on new best practices or provide feedback with our simple to use wallboard designer. Communication with your team has never been easier!


Cloud Based for a Zero-Hassle Experience

Voiceflow Call Analytics is delivered via the cloud as software as a service (SaaS).

No need to buy, maintain, or upgrade hardware. Better yet, you’ll only pay for the features that you use each month.


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